How may we help?

In this guide, we will take you step by step through how you can transfer the management of your Betalingsservice agreements to us.

If you have not been referred to this guide by us but would like us to handle your Betalingsservice agreements, please contact us first at support@onlinefundraising.dk

Step 1: We plan together

Together we will decide in which month the transfer of data provider responsibility for your Betalingsservice agreements should take place. This typically happens between the 10th and the 20th of the month, as this timing gives you insight into the current month’s collections via the BS602 file. It also gives us time to import your payment agreements into OnlineFundraising before Betalingsservice’s deadline for the BS601 file for the following month’s collections.

Step 2: You give us power of attorney and send information about the creditor agreement

Once the plan has been agreed, you must: 

1. Send us information about your BS creditor agreement:

   • CVR number

   • BS creditor agreement number

   • Debtor group number (typically 1, but please confirm)

   • BS subsystem (typically BS1, but please confirm)

   • Do you use the BS Total or Basic solution? (i.e. do you issue FI cards via Betalingsservice or not?)

2. Send us the association’s articles of association.
    

3. Send us the minutes of the most recent general meeting.
   The composition of the board must be included here, unless you have a complete board overview.
    
4. Complete and send this power of attorney to us, so we can request the transfer from Betalingsservice: Power of Attorney for Betalingsservice
   
   How to complete the power of attorney:

   • Company’s/association’s name and CVR number (grantor of power of attorney):
     Your details.

   • Signature(s) of the grantor of power of attorney:
     The authorised signatories must sign according to your articles of association.

   • Power of attorney is granted to:
     "OnlineFundraising ApS, CVR no. 37273457"

If you are in doubt about any of this information, you can contact Betalingsservice on tel. +45 44892650, and they can confirm your setup. This is important, as incorrect information will cause errors during the setup.

Step 3: We request the transfer

With the signed power of attorney and your information, we will request the transfer of data provider responsibility from Betalingsservice according to our plan. We will keep you updated along the way. The processing of the request typically takes 10 days at Betalingsservice.

Step 4: You send us the data basis for payment agreements

To ensure correct automatic collection via OnlineFundraising, we need to receive the following information for each payment agreement:

• Contact details (name, address, phone, email, CPR, etc.)

• Purpose of the payment agreement and any bookkeeping code

• Amount

• Frequency

• Date of next collection

• BS agreement number

• BS customer/member number

You should send this information to us securely via: Secure upload.

We will review the data basis together with you and import it so that it matches Betalingsservice’s deadline.

Do you have questions or need help along the way? Contact us at support@onlinefundraising.dk.