Q&A

How do I change my password?

Senest redigeret:

If for any reason you or a colleague would like a new password for OnlineFundraising, you have the option to reset your password and create a new one.

1. Go to the list of users

The first thing you need to do is to go to the menu item Users. You will then see a list of the users who have access to your OnlineFundraising.

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2. Find the relevant user

Find yourself or the colleague you want to change the password for in the list view. Click on the username.

3. Type in a new password

Enter your desired password. If you are changing a password for a colleague, you simply click Generate Password, which will create an auto-generated password. You can also change it to something easy and then send a message to the user to change it. We like to use: changenewpassword, which prompts the user to come up with a new one.

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4. Update the information and notify the user

Once you have generated a new password, click Update User. The password is now updated. If you have changed the password for a colleague, then send your colleague a message with the updated password so that they can change it themselves.

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