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Welcome to the support universe of OnlineFundraising where you will find help and guidance through our articles and videos. Please have a look and use the search function as needed. You are always welcome to contact our support in case there are any questions left unanswered.

  1. OnlineFundraising
  2. Best practice and how-to's
  3. Communication

Communication

Articles

  • Introduction to Communication
  • How to create a new Communication
  • How to Edit an Email in Communication
  • How to convert e-mails from the legacy editor to the rich editor
  • Ensuring Emails Do Not End Up in the Spam Folder
  • Tips and Tricks for Email Confirmation Messages
  • How to Set Up a Thank You Page
  • Confirmation Messages for Sign-up
  • SMS Length: Character Counts in Danish and Other Languages
  • Confirmation Messages for Changes in Payment Agreements
  • Renew subscription if payment fails
  • Notifications for Recurring Charges
  • Set up automatic reminders for payment method renewal
  • Notifications Regarding Interrupted Payment
  • Introduction to Merge Tags
  • Create a custom field and use it in Communications
  • Email History in OnlineFundraising
  • How to Resend a Confirmation Email
  • How to update name, domain, and logo in OnlineFundraising
  • UTM Tags in Forms
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OnlineFundraising

Finsensvej 6e, 2. tv.
2000 Frederiksberg
Denmark
CVR: 37273457

Development

  • API-documentation
  • Statusside

Support

If you did not find what you were looking for, please reach out to us:

  • E-mail: support@onlinefundraising.dk
  • Emergency phone number: +4535294855

If you have any questions regarding your invoice, please direct them to: accounting@onlinefundraising.dk


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